eTelecare
eTelecare
World Class Worldwide
Onshore and offshore, eTelecare invests to outperform in every aspect of our operations. Our superior performance lowers your costs through improved metrics such as faster handle times, higher first-call success rates, higher sales conversion rates, and higher customer satisfaction scores. Focusing on performance creates more satisfied customers who become champions for your brand and returns direct improvements to your bottom line.
With eleven centers across two continents eTelecare Global Solutions offers an unparalleled range of cost and location options across a broad range of services and industries.
CAREER OPPORTUNITES
Inbound/Outbound Sales Representative Quality Assurance Associates Workforce Management Specialist
Technical Sales Representative Productivity Assurance Coordinators Capacity Planning Section Leads
Customer Service Associates Team Leaders Language Trainers
Microsoft Senior Application Developer Frontdesk Associates Training Specialists
Microsoft Application Developer Compensation & Benefits Specialist Training Supervisor
Microsoft SQL Database Administrators Recruiting Specialist Subject Management Expert
IT Project Leaders Recruiting Officers Subject Management Expert
IT Helpdesk Associates Process Specialist Business Continuity Officer
NICE System Administrator Sr. Process Specialist Materials Management Specialist
Network Engineer Sr. Process Auditor OD Officer ( Leadership Training )
Computer System Specialist Resource Specialist
For Jobs in the U.S., please click here to email the U.S. Recruiting Manager
CAREER OPPORTUNITIES FOR MANILA
Technical Support Representatives
Inbound/Outbound Sales Representatives
Customer Service Associates
Multilingual Customer Service Associates
Manila Support Vacancies
*Microsoft Senior Application Developer
*Microsoft Application Developer
*Microsoft Database Administrators
*IT Project Leader
*NICE Systems Administrator
Language Trainer
Sales Training Specialist
Technical Training Specialist
Scorecard Specialist
Workforce Management Specialist
Productivity Assurance Coordinator
Capacity Planning Specialist
Resource Specialist
Team Leader
Quality Assurance Associate
Site Security & Facilities Officer
Compensation and Benefits Supervisor
Technical Recruiter
Recruiting Specialist
ML French
ML Spanish
*With signing bonus
Minimum Requirements for Agent Position:
* College graduates or completed at least 2 yrs in a bachelor’s degree or a 2 yr diploma course.
* Excellent command of the English Language, both oral and written.
* Previous customer service experience an advantage but not required.
* Computer literate with above average typing skills.
* With computer hardware, software, network and ISP troubleshooting background for those willing and interested to be assigned to Technical Support accounts.
* With sales, marketing, and negotiating background for those willing and interested to be assigned to Inbound and Outbound Sales.
* Must possess a bachelor’s degree of any business related course for those willing and interested to be assigned to Customer Service accounts.
* Willing to work in shifts, including graveyard; open to working in Makati, Libis, Quezon City, Shaw Blvd., Mandaluyong, and Alabang, Muntinlupa City.
For Jobs in the Philippines, please click here to email Manila Recruiting
Job Seeker directly post your resume to the company's email address or send it at career launch for our assistance.